Politique d’expédition

Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

Order Processing

All orders are processed within 1–2 business days after receiving your order confirmation email. You will receive another notification when your order has been shipped.

Shipping Time

Estimated delivery time depends on your location:

Within Morocco: 1 - 3 business days

International orders: 7–15 business days

Please note that delivery times may vary due to unforeseen circumstances such as weather, customs delays, or high order volumes.

Shipping Fees

Shipping fees are calculated at checkout based on your location and the selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can track your package.

Incorrect Address

Please make sure that the shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost during shipping, please contact us within 48 hours of receiving the package. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us at:

Phone: +212621192531

Email: cleanshoez1@gmail.com